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Travel / Customer care / Contact us / Internet Services

Internet Services

If you have any questions about our internet services, please fill in the online contact form below. In urgent cases, we recommend that you contact us by phone +358 203 140200. Fields marked with an asterisk (*) are mandatory.

If you want to inquire about ticket prices, cancel or change a reservation, or if you have questions about baggage or any special services, please contact us by calling Finnair Customer Care Center in Finland, +358 600 140 140 (3.12 euros/answered call). You can find contact information for other Finnair offices on the internet

If you have questions regarding Finnair Plus, you can use the Finnair Plus page to contact us or you can call +358 9 818 888.

Internet Services
In urgent cases, we recommend that you contact us by phone.

Fields marked with an asterisk (*) are mandatory

  • 1. Internet feedback
  • 2. Your details
No Yes

Please fill in your booking reference. The booking reference/record locator is the six-letter reference code e.g. Z2KV23 marked on your travel itinerary/receipt or flight ticket.

Login

Finnair Plus member login All Finnair Plus members have a user profile in our database. Your username is usually the same as your membership number without the AY prefix and with no spaces between the numbers.

Lost password

Email
SMS


Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).

Lost username

Email

SMS

(e.g + 44 7948 1234567)

Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).