Application for refund if your Finnair flight was cancelled and you bought your ticket from Finnair. In case your ticket was issued by another airline, travel agency/internet travel agency or tour operator please contact the issuing office for refund.
Customer Relations
We would be glad to hear your past travel experience either through our feedback form, mail or fax. Customer Relations. fax +358 9 818 7707 . Mail address: SL/08, 01053 FINNAIR, FINLAND.
If you have any queries regarding your current or upcoming travel arrangements with us, please contact your local Finnair office. You can find more information on our website.
Baggage claims:
Please note that enquiries about delayed baggage should be directed to the local arrival service. The contact information is on the PIR, Property Irregularity Report.
In the event of damaged, delayed or lost baggage, please consult our baggage information.
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Lost password
Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).
Lost username
Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).
